A. Personal Information We Collect
We may collect, use, and maintain personal information such as your name, email address, user name and password, your status (such as whether you are a patron, student or donor), mailing address, title, prefix, gender, and telephone number and other personal information you may provide if you contact us, create an account, or purchase tickets to an event. In addition, we collect information you provide to us, including but not limited to:
– If you are purchasing a product or event, your credit card number, expiration date and security code.
– If you are registering a child for Texas Ballet Theater School classes, we will request the student’s name, birth date, any relevant medical information (for safety reasons only), gender, email, phone number, grade, and the school they attend.
In addition, we receive certain information about you as a consequence of visiting the Website. Such information includes Internet Protocol (IP) address, Internet service provider information, device type, browser type and version, and similar types of information. We use this information for operational and other business purposes.
B. Location Information
We may collect information about your location when you access or use the Website. We may collect information regarding your general location using your IP address. If you access or use the Website from a mobile device, we may collect more precise geolocation information from your mobile device. This information may be used to better understand patterns of site activity, including aggregated user demographics. You can disable geolocation services or push notifications in the settings on your mobile device.
You can modify your browser preferences to accept or reject all cookies.
D. Advertising on Third-Party Sites
E. Third Party Traffic Analysis
We may use certain third-party services, such as Google Analytics, to help us analyze how people use the Website. We use this information to evaluate your and other users’ use of the Website, compiling reports on Website activity, and providing other services relating to Website activity and Internet usage.
We also may share your personal information with third parties if we believe that the law requires us to do so, or to protect our own property or the property of our affiliates. Additionally, in the event of a corporate restructuring (such as a sale, merger, or other asset transfer), we may share your personal information with a third party. We reserve the right to disclose or utilize any of this information in aggregate form, for any purpose, in our sole judgment.
We do not knowingly attempt to solicit or receive any information from children. If you are under the age of 13, you are not authorized to submit any content or information to this Website. If you are a parent or guardian of a child under the age of 13 and you believe we have collected information from your child in error or have questions or concerns about our practices relating to children, please contact us at Info@TexasBallet.org.
Personal information that we maintain is stored on our systems. We will retain your personal information for as long as is necessary to provide you services and to achieve the purposes for which the data was collected. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If the processing of your personal information is subject to the EU General Data Protection Regulation (“GDPR”), whenever we use or share personal information, we ensure that we have identified a legal basis under which such processing may occur. When we use your personal information in connection with a request, order, transaction, or to provide you with services that you requested (such as use of the Website or to take classes), we do this because it is necessary for the performance of an agreement with you. Where we use your personal information in relation to improvement, development, or marketing of our products or services, for reasons of safety and security, or to satisfy regulatory requirements, other than in connection with your agreement or request, we do this on the basis of our (or a third party’s) legitimate interests or with your consent, as required.
A. Access, Modification, Erasure, or Restriction of Personal Information
In some jurisdictions, you may have the right to access or modify your personal information, including the right to: obtain confirmation that we hold personal information about you, request access to and receive information about the personal information we maintain about you, receive copies of the personal information we maintain about you, update and correct inaccuracies in your personal information, object to the processing of your personal information, request portability, and have the information blocked, anonymized or deleted, as appropriate. You may also contact us with the request to withdraw consent for processing or storage of your personal information. These rights are only available if you reside in, or access the Website from, certain jurisdictions and may be limited in some circumstances by local laws and regulations.
C. Exercising Your Rights Under GDPR
You can exercise any of these rights under GDPR by emailing us at Info@TexasBallet.org. Please put the statement “GPDR Privacy Rights” in the subject line of your request, and include your name, country or region, and enough information to allow us to respond to your request in the body of your email.
To help protect your personal information from unauthorized access, use, or alteration we have implemented certain administrative and technical safeguards. Nevertheless, due to the inherent open nature of the Internet, no transmission via the Internet can be guaranteed to be 100 percent secure. As a result of this and other factors, many of which are beyond our control, we cannot guarantee the security of the information that you transmit to or through our Website. Therefore, you assume that risk by using the Website.
If you do not want to receive email or other communications from us in the future, follow the unsubscribe instructions indicated in each email. Even if you opt out of receiving promotional emails from Texas Ballet Theater, we will send you transaction emails and respond to questions from you.
If you do not want us to share your information with our affiliates or other third parties for their own marketing purposes, please email us at the address below and ask to opt out of sharing for marketing purposes.
Our website utilizes Google reCAPTCHA technology to prevent spam submissions. To learn about the data it collects, please read the links below:
Performance tickets are a revocable license that may be revoked at any time for any reason. Every person, regardless of age, must have a ticket to enter the facility. The ticket holder, on behalf of the holder and any minor accompanying the holder, agrees to the following terms of this license:
Tickets are valid only for the performance date and time listed on the ticket. Event dates, times, casting, and locations are subject to change or cancellation at Texas Ballet Theater’s sole discretion, without notice to individual ticket holders. Ticket holders assume the risk of cancellation of any performance at Texas Ballet Theater’s sole discretion for any reason, including, but not limited to, conditions affected by or resulting from fire, storm, flood, tornado, ice or snow, riot, strike, lockout, insurrection, act of terrorism, mechanical failure, loss of power or water, transportation interruption, unavailability of performers or workers, and acts of government or law enforcement.
Texas Ballet Theater shall have no obligation to mitigate any such conditions. Texas Ballet Theater is not obligated to reschedule any performance or to refund or exchange any tickets, fees, or handling charges, due to cancellation for any reason.
Texas Ballet Theater reserves the right to revise Texas Ballet Theater’s ticket policies at any time. Ticket holders acknowledge that Texas Ballet Theater’s current policy is available online at texasballettheater.org.
Texas Ballet Theater’s Box Office is the only verified source for performance tickets. (Venues’ sites will also direct patrons to the correct source.) If a patron buys their tickets elsewhere, they may miss out on important pre-show information or pay more than the true value of the tickets. Purchasing from the TBT Box Office guarantees a patron only pays the true value of their tickets and will purchase a valid ticket.
Texas Ballet Theater follows best practice recommendations from our venues regarding COVID-19 safety. Policies are subject to change. Please click here for TBT’s current policy. For current COVID-19 safety policies at each venue, please visit the AT&T Performing Arts Center and Bass Performance Hall websites.