Full Season Packages Now Available
Here are some quick and easy answers to the questions we get asked the most.
Tickets may be purchased through Texas Ballet Theater by phone, online or in person. The Patron Services Center is located in our brand new Fort Worth Administrative Office at 1500 Mall Circle, Fort Worth, 76116. Our regular business hours are Monday – Friday, 9am to 5pm. You can reach us at 877.828.9200, option 1. On performance days, you can reach us at the venue box office beginning 1 hour prior to the performance.
If you selected mail as your shipment method and you have not received your tickets within 10 business days of your purchase, please call the Patron Services Center at 877.828.9200 and we will help you make alternate arrangements. If you purchased tickets within 7 days of a performance, they will be held at Will Call, even if you selected to receive them by mail.
Don’t worry – you can still see the performance. Call the Patron Services Center at 877.828.9200 or visit the venue box office one hour prior to show time to have your tickets reprinted. If you are a member of a group reservation, you will need to provide your seating location (section, row, and seat number).
Season package holders can exchange tickets between performances of the same production with no exchange fees. If exchanging for a different venue, there is a $12 per ticket exchange fee. If exchanging for a ticket of higher value, the difference in price must be paid. Exchanges must be finalized at least 24 hours before your originally scheduled performance or fees will incur. Single tickets may be exchanged by paying a $10 per ticket exchange fee or a $12 per ticket venue exchange fee. If you are unable to make your performance, remember that ballet tickets make excellent gifts for friends! Texas Ballet Theater cannot refund ticket purchases. To exchange your tickets call the Patron Services Center at 877.828.9200, option 1.
Exact running time can be found on the performance page.
If you arrive late to either act, you may be prevented from sitting in your ticketed seat. You might be asked to enjoy that act of the ballet from one of the screens in the lobby, or you may be seated in overflow seating in the upper levels at the ushers’ discretion. If you are placed in late seating during Act 1, you may move back to your ticketed seat at intermission. While we do our best to accommodate latecomers, we enforce this policy to minimize distractions and disruptions to our dancers and other members of the audience.
A Season Package grants you access to three or more performances in a single season. Season package subscribers receive exclusive benefits including discounts off regular ticket prices, payment plan options, priority seating, free ticket exchanges at the same venue, and access to special events. Please call the Patron Services Center at 877.828.9200 ext. 101 for more information or to purchase a season subscription.
Groups of 10 or more enjoy up to 20% off select performances. For more information, email groups@texasballet.org or call the Patron Services Center at 877.828.9200, Option 1.
*Subject to availability; must be scheduled in advance.
Are you a college student? Student rush tickets are available for $20 on the day of the show for most performances. Visit the Box Office up to one hour (Bass Performance Hall) or 1.5 hours (AT&T Performing Arts Center) before the show begins to see what is available and take advantage of this offer. College student ID required for purchase; 2 tickets per student ID.
*Subject to availability
First responders and military/veterans receive a discount of 20% off with a valid ID.
No, all Texas Ballet Theater tickets are sold at the adult price. However, for children under 2 who do not need their own seat, a lap-child ticket may be purchased for just $10. Please understand that theater policy dictates that every person attending a performance must have a ticket, including all children and babies.
Bass Performance Hall and the Winspear Opera House on the AT&T Performing Arts Center Campus offer booster seats for patrons.
Yes, all Texas Ballet Theater venues are ADA compliant. Wheelchair and other disability assistance is provided by the venue. Please visit our venue page or call the Patron Services Center at 877.828.9200 for information on a particular venue.
There is no specific dress code enforced at the ballet. Some patrons attend in jeans while others wear tuxedos and ball gowns. Generally, opening night performances are more formal and matinees are more casual.
Bass Performance Hall opens one hour prior to the scheduled performance time. The Winspear Opera House on the AT&T Performing Arts Center Campus open one-and-a-half hours prior to the scheduled performance time.
More information about the venues can be found here.
